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Stuff Everyone Asks

Visiting Spring Loaded? Check out our frequently asked questions before you arrive!

Q. How do I contact the Spring Loaded crew?
A. Easy peasy! 

Click here to view the Spring Loaded contact page.

Q. Where is Spring Loaded?
A. 316 State Highway 33, Paengaroa, Te Puke. 

Click here to view our interactive Google map!

Q. What’s Spring Loaded’s cancellation policy?
A. Spring Loaded is a NZ adventure tourism operation and cancellations really throw a spanner in the works; affecting our staffing and day to day procedures. So, it’s with this in mind that the cancellation policy comes into effect.

Kaituna Jet
The Kaituna Jet will not be refunded once the jet boat has passed under the bridge. 

Mud Bugs
The mud bug four wheel drive will not be refunded once at the practice area.

Pre Paid Bookings

Pre paid bookings will be refunded in full if 48 hours notice has been given. We will refund all bookings which are cancelled due to weather.

Walk in Bookings
Bookings made over the counter will generally not be refunded unless in the case of exceptional circumstances e.g. illness or injury.

Inbound Operator Bookings
Bookings made via our inbound operators require 48 hours notice of cancellation for full refund.
Bookings cancelled within 48hours will be subject to $30 cancellation fee. Bookings cancelled within 12hours will be subject to 50% of fees. Any monies refunded will only be to credit cards - refunds may be given in credits.

Kaituna Jet
Spring Loaded Fun Park
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